Sales techniques

Business people meeting on a trade showSales techniques are a compilation of knowledge and skills, which should be mastered by every trade department employee. In order to achieve goals in sales, it is necessary to prepare a trading team to work with particular project where not only the selling techniques but also product specification and target group are greatly important. Success of this process depends on numerous factors, i.e. entering into contacts

 Selected course elements:

  • establishing business contacts,
  • gaining customers’ confidence,
  • conversations with difficult customers,
  • recognizing customer’s needs,
  • presenting trading offer effectively,
  • answering customer’s questions,
  • price negotiations,
  • finalizing sales,
  • summarizing sales negotiations.

Number of training hours

Duration of examination

Available in languages

  • BG, PL