English for office workers – a programme designed for people who choose the career in office work in the English-speaking environment. It is a component of the VCC New Competences module: Office Worker, as well as an independent VCC Select Competences module.
The programme develops the command of English language in the area of the office environment. The communicational skills cover contacts with co-workers and superiors concerning work responsibilities and methods of work, as well as being a focal point for clients, assisting them both in face to face contacts and telephone conversations, along with handling correspondence. Career development skills cover exploring the job market, writing a CV and a covering letter, and conducting a job interview.
The module structure particularly emphasises mastering the vocabulary and expressions needed for work in an English-speaking country as well as dealing with clients who use English relevant to business. All the basic language skills (listening, reading, writing and speaking) are developed for the office staff language improvement along with cultural understanding.